Frequently Asked Questions

How do I verify my ROSNIQUE product is authentic? +

Enter the barcode on your product packaging at our Verify Authenticity page. Genuine products will display product details and a confirmation message.

Are ROSNIQUE products cruelty-free? +

Yes. ROSNIQUE is committed to cruelty-free beauty. We do not test on animals and require the same from our suppliers.

What ingredients do you avoid? +

Our clean beauty standards exclude parabens, sulfates, phthalates, and formaldehyde-releasing preservatives from all formulations.

How should I store my ROSNIQUE products? +

Store products in a cool, dry place away from direct sunlight. Fragrances and skincare products benefit from consistent room temperature storage.

What is your return policy? +

Unopened products in original packaging may be returned within 30 days of purchase with proof of purchase.

Do you ship internationally? +

Yes, we ship to over 50 countries through our authorized distributors and online store.

How long does shipping take? +

Standard shipping within the UAE takes 2-3 business days. International shipping varies by destination, typically 7-14 business days.

Can I become a ROSNIQUE distributor? +

We welcome partnership inquiries. Submit your application through our Become a Distributor page and our team will review it within 5 business days.